Shaping your association into a streamlined and impressive operation doesn't happen by chance. You need experienced association managers who can hit the ground running.
Discover more about how a professional association property manager can make a difference for your HOA. In this guide, we'll explain the five key roles they take on.
1. HOA Management Tasks: Financials
Association property managers take charge of the financials for your HOA. That will include:
- Collecting fees
- Chasing late payments
- Managing the budget
- Controlling costs
- Creating financial reports for residents and the HOA board
Keeping control of the finances is crucial for a successful HOA. It will ensure your residents get value for money. Plus, you'll be able to keep funds available for emergencies and community improvements, ensuring your HOA always looks pristine and inviting.
2. Community Management Services and Maintenance
Fixes, inspections, and upgrades will always be needed across your community. That might be something small like replacing a lightbulb or more involved work like repairing a road.
An association manager will take charge of this work. Property management duties will include:
- Inspecting the grounds for issues
- Tracking reports from residents about issues
- Prioritizing maintenance work
- Scheduling work with contractors
- Handling maintenance emergencies
Association managers often use an online portal to help keep this work organized. It ensures nothing important or urgent gets overlooked.
3. They Help Enforce the Rules
Every association has a set of rules that all residents need to follow, and it's those rules that ensure the community always looks beautiful and the relationship between residents is harmonious.
An association manager will take charge of these rules, ensuring they are communicated to residents and enforcing any violations. The latter might include regular inspections as well as following up on reports from residents about potential rule-breaking.
They can also issue fines and warning letters to residents who do not resolve the problem.
4. Managing Third Party Relationships
Your association will deal with third parties, including vendors and contractors. An association manager can source reputable third-party companies, oversee these partnerships, and help foster a positive working relationship.
A trusted relationship with third parties can help you negotiate better quotes and timescales for work that needs to be done in your community.
5. Handling Communication With Residents
There will always be some form of communication going out to housing association residents. This might include:
- A general newsletter providing updates
- Information about an upcoming social event
- Changes to community rules
- Updates about some maintenance work
An association manager will take responsibility for that communication. It helps keep residents well-informed and happy about their HOA's performance.
Is It Time to Secure an Association Property Manager?
Residents of associations expect the best from the fees they pay. Keep them happy by using a professional association property manager. They'll help you stay on top of demands and ensure your community remains harmonious.
At PMI Reliance, we have a team of professionals with extensive experience in association management in Suwanee, GA. Visit our services page to find out how they can transform your housing association community today.
